Frequently Asked Questions
Please read our FAQ before sending us a message.
UK and Webshop orders are despatched on an overnight service (where goods are available and in stock) to the UK mainland at a flat rate of £14.00 + VAT.
We accept most major debit and credit cards (expect Amex) providing the card is registered to the delivery address.
Bank transfers can be made on request
Orders placed on the site Monday to Friday by 14:00GMT and where the goods are showing as in stock will be despatched the same day, orders placed after 14:00GMT and on Saturday or Sunday will be processed and shipped on the next working day before 17.00GMT. Goods ordered on Friday will be delivered on the following Monday.
Online payments go through secure Trust Payments.
We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will never sell, share or use your personal information other than as described here.
After your order has bene placed and payment accepted, our warehouse team will pack and organise shipment of your goods. The sales team will email you confirmation with a copy invoice
Yes, once your order has been packed and ready for collection by our selected courier company.
Send us an email
If your enquiry is urgent, we recommend you call the LCA team on
+44 (0)20 8833 7600